As seen in Free shipping over $100
  • 0

Shipping & Returns

Shipping

How much is shipping?

It is our goal to deliver your order to you in the quickest and most cost-effective manner possible. Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping options and pricing. We offer Free Standard Domestic Shipping on orders of $100 or more within the US.

Do you ship outside the US?

We do not ship CBD outside the US at this time.

 How do I know if my order has shipped and how do I track it?

Generally, an email with a shipping confirmation is sent to our customers. If you don’t receive an email from us you can contact our customer service department at support@ominutrition.com. Please allow for 24-48 hours processing time during regular business hours.

What are my shipping options?

US:

Standard shipping (24-48 hours processing time*, 7-10 business days to ship): $8.95

2-3 Day Express US: $15.95. Orders placed by 12pm Eastern (Monday – Thursday) will ship out same day. Orders placed after 12pm Eastern (Monday – Thursday) will ship out following business day. Orders placed before 12pm Eastern on Fridays will ship following Monday, and orders placed after 12pm Eastern on Fridays will ship out Tuesday of the following week.*

Next Day Air US: $24.95. Orders placed by 12pm Eastern (Monday-Thursday) will ship out same day for next day delivery. Orders placed after 12pm Eastern (Monday – Thursday) will ship out following business day. Orders placed by 12pm Eastern on Fridays will arrive following Monday. Orders placed after 12pm Eastern on Fridays will ship out following Monday.*

*Please note orders placed on Friday (except Next Day Air), Saturday, Sunday and holidays will be processed within 24 – 48 business hours.

Please note that we accept all major credit cards except American Express for CBD product purchases.

Am I eligible for free shipping?

US:
Orders $100 and over are eligible for free standard shipping. Free 2-3 day express shipping on orders over $200. Digital products including gift cards are not eligible for free shipping. No code is required; free shipping options will be available at checkout; other discounts do not apply towards the minimum.

Returns

At Outside Meets Inside, we do everything we can to ensure you are happy with your purchase, but we know that sometimes a product is just not right. We’ve made our return policy as easy as possible. For our full refund policy see the customer agreement below.

Requirements

Within 30 Days – You must return your product within 30 days of the product being shipped. Returns must be shipped back to OMI Nutrition within 7 days of receiving your return label.

Include original packaging and product in new condition – Any returned product(s) must be returned in all of their original packaging, and in like-new condition. We reserve the right to reject the returned product if there is damage to the product and/or product packaging.

If a product is deemed unfit for return, Outside Meets Inside will notify the customer that the return has been rejected and no refund will be issued to the customer. The customer can choose one of the following options.

  1. The product will be shipped back to the customer at a shipping cost of $15;

or

  1. The product will be recycled.

If you do not select one of the above options within 14 days of Outside Meets Inside informing you that your return has been rejected, the product will be recycled.

Instructions

As long as your return adheres to the requirements described above, follow these steps to return your product:

  1. Please request your return at support@ominutrition.com
  2. After reviewing your return form, we will email you a return label. Print out the return label and securely attach it to a suitable shipping carton.
  3. Drop the package off at the shipping carrier’s closest location.

You are responsible for paying the return shipping costs.  We will deduct the cost of return shipping from your refund.

We will receive and review the products you’ve returned. If the returned products have met all of our return policy requirements, we will process the refund and send you a confirmation email. We are only able to credit the original credit card used to make the purchase. Please allow up to 5 business days for this process.

If you have any questions or concerns about making a return, feel free to contact our support team at support@ominutrition.com or call +1 (510) 851-9567 or you can mail us at:

Customer Service
OMI Nutrition
3700 Airport Rd Suite 405
Boca Raton, FL 33432

Visa

*The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act require this notice.